Cancellation policy

Subscriptions

Wildflower Reeds offers two prepaid subscription options. Both subscriptions are billed upfront for a 3-month term and include one shipment of handcrafted reeds each month for three months.

3-Month Subscription

Your subscription is prepaid in full at checkout and automatically ends after your third shipment. No further action is required. You are welcome to subscribe again at any time.

Preferred Subscription (Auto-Renew)

Your subscription is prepaid in full at checkout and automatically renews every 3 months unless canceled. You may cancel your subscription at any time before your next renewal date to avoid future charges.

You may pause or manage your subscription at any time through your customer account portal, provided changes are made at least 7 days before your next scheduled shipment. To access your portal, log in at wildflowerreeds.com/account or use the Manage Your Subscription link in your order confirmation email.

Because each reed is handcrafted to order, we are unable to issue refunds on fulfilled shipments except in cases of shipping damage or manufacturing defects. If your reeds arrive damaged or defective, please contact us within 7 days of delivery at elise@wildflowerreeds.com, and we'll make it right. Please see our full Returns & Refund Policy for additional details.

If you have any questions about your subscription, we're happy to help. Contact us at elise@wildflowerreeds.com.